* { box-sizing: border-box; }

:root {
  color-scheme: light;
  --support-ink: var(--ds-ink, #17151a);
  --support-muted: var(--ds-muted, #625e56);
  --support-line: var(--ds-border, #c9c5bd);
  --support-soft: var(--ds-soft, #f3f1ec);
  --support-panel: var(--ds-panel, #fff);
  --support-bg: var(--ds-bg, #f7f5f0);
  --support-accent: var(--ds-accent, #cf3c22);
  --support-danger: var(--ds-danger, #a52716);
  --support-focus: var(--ds-focus, #285cb5);
}

body {
  margin: 0;
  background: var(--support-bg);
  color: var(--support-ink);
  font-family: var(--font-interface, "Segoe UI", Arial, sans-serif);
}

a { color: inherit; }
button, input, select, textarea { font: inherit; }
button, .secondary-button, .primary-button { min-height: 2.65rem; }

.primary-button,
.secondary-button {
  align-items: center;
  border: 1px solid var(--support-ink);
  display: inline-flex;
  font-weight: 750;
  justify-content: center;
  padding: .65rem .9rem;
  text-decoration: none;
}

.primary-button { background: var(--support-ink); color: #fff; }
.secondary-button { background: var(--support-panel); color: var(--support-ink); }
button:disabled { cursor: not-allowed; opacity: .55; }

:focus-visible {
  outline: 3px solid var(--support-focus);
  outline-offset: 2px;
}

[hidden] { display: none !important; }

.support-center__skip {
  background: var(--support-ink);
  color: #fff;
  left: .75rem;
  padding: .75rem 1rem;
  position: fixed;
  top: -5rem;
  z-index: 20;
}

.support-center__skip:focus { top: .75rem; }

.support-center__header {
  align-items: center;
  background: var(--support-panel);
  border-bottom: 2px solid var(--support-ink);
  display: flex;
  gap: 1rem;
  justify-content: space-between;
  min-height: 5rem;
  padding: .85rem clamp(1rem, 3vw, 2.5rem);
}

.support-center__brand { display: inline-flex; flex: 0 0 auto; }
.support-center__brand img { display: block; height: auto; max-width: 100%; }

.support-center__header-actions {
  align-items: center;
  display: flex;
  flex-wrap: wrap;
  gap: .55rem;
  justify-content: flex-end;
}

.support-center__actor {
  border-left: 1px solid var(--support-line);
  display: grid;
  font-size: .86rem;
  font-weight: 700;
  gap: .1rem;
  max-width: 18rem;
  overflow-wrap: anywhere;
  padding: .35rem .75rem;
}

.support-center {
  display: grid;
  gap: 1.2rem;
  margin: 0 auto;
  max-width: 112rem;
  padding: clamp(1rem, 3vw, 2.5rem);
}

.support-center__hero {
  align-items: end;
  border-top: 4px solid var(--support-ink);
  display: flex;
  gap: 1rem;
  justify-content: space-between;
  padding-top: 1.6rem;
}

.support-center__hero h1 {
  font-family: var(--font-display, Georgia, serif);
  font-size: clamp(2rem, 5vw, 3.6rem);
  font-weight: 500;
  line-height: 1.02;
  margin: .25rem 0 .6rem;
}

.support-center__hero p { margin: .2rem 0; }
.support-center__hero-actions { display: flex; flex-wrap: wrap; gap: .55rem; }

.support-center__eyebrow {
  color: var(--support-accent);
  font-size: .74rem;
  font-weight: 850;
  letter-spacing: .06em;
  margin: 0;
  text-transform: uppercase;
}

.support-center__notice,
.support-center__error {
  border-left: 4px solid var(--support-ink);
  background: var(--support-panel);
  padding: .9rem 1rem;
}

.support-center__error,
.support-center__dialog-error {
  background: #fff3f0;
  border-left-color: var(--support-danger);
  color: #852311;
  font-weight: 750;
}

#supportWorkspace { display: grid; gap: 1rem; min-width: 0; }

.support-center__scope,
.support-center__filters,
.support-center__panel,
.support-center__contact {
  background: var(--support-panel);
  border: 1px solid var(--support-line);
}

.support-center__scope {
  align-items: center;
  border-left: 4px solid var(--support-accent);
  display: flex;
  gap: 1rem;
  justify-content: space-between;
  padding: 1rem;
}

.support-center__scope div { display: grid; gap: .25rem; }
.support-center__scope span { color: var(--support-muted); }
.support-center__switch { align-items: center; display: flex; font-weight: 750; gap: .55rem; }
.support-center__switch input { height: 1.25rem; width: 1.25rem; }

.support-center__filters {
  align-items: end;
  display: grid;
  gap: .75rem;
  grid-template-columns: minmax(12rem, 1.2fr) repeat(4, minmax(10rem, 1fr)) auto;
  padding: 1rem;
}

.support-center__filters h2,
.support-center__panel-heading h2,
.support-center__contact h2,
.support-center__dialog h2 { font-family: var(--font-display, Georgia, serif); font-weight: 500; margin: .2rem 0; }

.support-center__filters label,
.support-center__reply,
.support-center__dialog label { display: grid; font-weight: 700; gap: .35rem; }

.support-center__filters input,
.support-center__filters select,
.support-center__reply textarea,
.support-center__dialog input,
.support-center__dialog select,
.support-center__dialog textarea {
  background: #fff;
  border: 1px solid var(--support-line);
  color: var(--support-ink);
  min-height: 2.75rem;
  padding: .65rem .75rem;
  width: 100%;
}

.support-center__filter-actions { display: flex; gap: .5rem; }

.support-center__layout {
  align-items: start;
  display: grid;
  gap: 1rem;
  grid-template-columns: minmax(0, 1.55fr) minmax(22rem, .85fr);
  min-width: 0;
}

.support-center__panel { min-width: 0; padding: 1rem; }
.support-center__detail { max-height: calc(100dvh - 2rem); overflow: auto; position: sticky; top: 1rem; }

.support-center__panel-heading {
  align-items: start;
  display: flex;
  gap: 1rem;
  justify-content: space-between;
  margin-bottom: .8rem;
}

.support-center__panel-heading > span { color: var(--support-muted); font-size: .9rem; }

.support-center__table-wrap {
  border: 1px solid var(--support-line);
  max-height: min(38rem, 65vh);
  overflow: auto;
  position: relative;
}

.support-center table { border-collapse: collapse; min-width: 46rem; width: 100%; }
.support-center th, .support-center td { border-bottom: 1px solid var(--support-line); padding: .75rem; text-align: left; vertical-align: top; }
.support-center th { background: var(--support-soft); font-size: .76rem; letter-spacing: .04em; position: sticky; text-transform: uppercase; top: 0; z-index: 1; }
.support-center td:first-child strong, .support-center td:first-child span { display: block; overflow-wrap: anywhere; }
.support-center td:first-child span { color: var(--support-muted); font-size: .84rem; margin-top: .25rem; }

.support-center__badge {
  border: 1px solid currentColor;
  display: inline-block;
  font-size: .78rem;
  font-weight: 750;
  padding: .25rem .45rem;
}

.support-center__badge.is-open { color: #285cb5; }
.support-center__badge.is-in_progress { color: #8a5700; }
.support-center__badge.is-waiting_customer { color: #8d4218; }
.support-center__badge.is-resolved { color: #126c3b; }
.support-center__badge.is-closed { color: #625e56; }

.support-center__pagination,
.support-center__state-actions,
.support-center__dialog-actions {
  align-items: center;
  display: flex;
  flex-wrap: wrap;
  gap: .55rem;
  justify-content: flex-end;
  margin-top: .8rem;
}

.support-center__pagination span { margin-right: auto; }
.support-center__empty { color: var(--support-muted); display: grid; gap: .35rem; min-height: 12rem; place-content: center; text-align: center; }

.support-center__metadata {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  margin: 0 0 1rem;
}

.support-center__metadata div { border-bottom: 1px solid var(--support-line); display: grid; gap: .2rem; padding: .65rem 0; }
.support-center__metadata dt { color: var(--support-muted); font-size: .78rem; font-weight: 750; text-transform: uppercase; }
.support-center__metadata dd { margin: 0; overflow-wrap: anywhere; }

.support-center__thread { display: grid; gap: .65rem; list-style: none; margin: 0; padding: 0; }
.support-center__message { background: var(--support-soft); border-left: 3px solid var(--support-line); padding: .8rem; }
.support-center__message.is-current-actor { border-left-color: var(--support-accent); }
.support-center__message header { display: flex; flex-wrap: wrap; font-size: .82rem; gap: .5rem; justify-content: space-between; }
.support-center__message p { line-height: 1.5; margin: .55rem 0 0; overflow-wrap: anywhere; white-space: pre-wrap; }
.support-center__reply { border-top: 1px solid var(--support-line); margin-top: 1rem; padding-top: 1rem; }
.support-center__reply textarea { min-height: 8rem; resize: vertical; }

.support-center__contact { display: grid; gap: 0; grid-template-columns: minmax(12rem, 1.2fr) repeat(3, minmax(12rem, 1fr)); }
.support-center__contact > * { display: grid; gap: .35rem; margin: 0; padding: 1rem; }
.support-center__contact > * + * { border-left: 1px solid var(--support-line); }
.support-center__contact address { font-style: normal; line-height: 1.5; }

.support-center__dialog {
  border: 1px solid var(--support-ink);
  box-shadow: 0 1.2rem 4rem rgb(0 0 0 / .3);
  max-height: calc(100dvh - 2rem);
  max-width: 42rem;
  overflow: auto;
  padding: 1.25rem;
  width: calc(100% - 2rem);
}

.support-center__dialog::backdrop { background: rgb(20 19 24 / .72); }
.support-center__dialog form { display: grid; gap: .85rem; }
.support-center__dialog textarea { min-height: 9rem; resize: vertical; }
.support-center__dialog p { line-height: 1.45; margin: 0; }
.support-center__confirmation { align-items: start; display: flex !important; }
.support-center__confirmation input { flex: 0 0 auto; min-height: auto; margin-top: .2rem; width: auto; }
.support-center__dialog-error { padding: .75rem; }

@media (max-width: 1120px) {
  .support-center__filters { grid-template-columns: repeat(3, minmax(0, 1fr)); }
  .support-center__filters > div:first-child { grid-column: 1 / -1; }
  .support-center__layout { grid-template-columns: minmax(0, 1fr); }
  .support-center__detail { max-height: none; position: static; }
  .support-center__contact { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .support-center__contact > * { border-bottom: 1px solid var(--support-line); }
}

@media (max-width: 680px) {
  .support-center__header, .support-center__hero, .support-center__scope { align-items: stretch; flex-direction: column; }
  .support-center__header-actions, .support-center__hero-actions { display: grid; width: 100%; }
  .support-center__actor { border-left: 0; border-top: 1px solid var(--support-line); max-width: none; }
  .support-center { padding: 1rem; }
  .support-center__filters, .support-center__contact, .support-center__metadata { grid-template-columns: minmax(0, 1fr); }
  .support-center__filters > div:first-child { grid-column: auto; }
  .support-center__filter-actions { display: grid; }
  .support-center__contact > * + * { border-left: 0; }
  .support-center__pagination { align-items: stretch; display: grid; }
  .support-center__pagination span { margin: 0; text-align: center; }
  .support-center__state-actions > button, .support-center__dialog-actions > button { width: 100%; }
}